Privacy Policy

1. Data controller

The controller responsible for processing the personal data that may be provided through this website is:

2. Personal data we may process

Through the contact methods available on this website, we may process the data that the user voluntarily provides, such as:

  • Name and surname.
  • Telephone.
  • Email address.
  • Information included in the message or request.
  • Any other data the user chooses to provide voluntarily.

No personal data that is not necessary to handle the request will be requested.

3. Purposes of processing

The personal data provided will be processed for the following purposes:

  • To handle and respond to enquiries made through the website.
  • To contact the interested party regarding their request.
  • To prepare and send quotes when requested.
  • To manage, where applicable, the contracting of the requested services.
  • To maintain the communications necessary in relation to the contracted services.

The data will not be used to send unsolicited commercial or advertising communications.

4. Legal basis

The legal basis for processing the data will depend on the purpose for which it is provided:

  • Consent of the interested party when they voluntarily contact Limpiezas Cáceres through the contact form or other enabled means.
  • Application of pre-contractual measures when the data is necessary to prepare a quote or handle a request prior to contracting a service.
  • Performance of a contract when there is a contractual relationship with the interested party.
  • Compliance with legal obligations when processing is necessary to comply with legally enforceable obligations.

The interested party may withdraw their consent at any time, without affecting the lawfulness of processing carried out previously.

5. Data retention

Personal data will be kept for as long as necessary to handle and manage the request made.

Where there is a contractual relationship, the data may be kept while it remains in force and, subsequently, for the periods necessary to comply with applicable legal obligations and to address possible liabilities.

Once these periods have elapsed, the data will be deleted or, where appropriate, measures will be applied to prevent the identification of the interested party.

6. Data recipients

As a general rule, personal data will not be sold or disclosed to third parties for their own commercial purposes.

However, certain providers that supply services necessary for the operation of the business and the website, such as web hosting, email, technology services or anti-spam protection tools, may have access to the data when necessary to provide those services.

These providers will process the data in accordance with the controller's instructions and with the safeguards required by applicable regulations.

Likewise, the data may be disclosed where there is a legal obligation to do so or where it is necessary for the exercise or defence of rights.

7. International transfers

Some of the technology providers used to deliver certain services may be located outside the European Economic Area or use infrastructure located internationally.

Where international data transfers take place, they will be carried out in accordance with the requirements and safeguards established by the data protection regulations in force.

8. Rights of interested parties

The interested party may exercise, where applicable, the following rights:

  • Right of access: to know what personal data we are processing.
  • Right to rectification: to request the correction of inaccurate or incomplete data.
  • Right to erasure: to request the deletion of their personal data.
  • Right to object: to object to certain processing.
  • Right to restriction of processing: to request that the processing of their data be restricted in certain cases.
  • Right to data portability: to receive the personal data provided in a structured, commonly used format, where applicable.

To exercise these rights, a request may be sent to:

The request must reasonably identify the applicant and specify the right they wish to exercise.

The interested party also has the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if they consider that the processing of their personal data does not comply with the regulations in force.

9. Data security

Limpiezas Cáceres adopts reasonable and appropriate technical and organisational measures to protect personal data against loss, alteration, unauthorised access or improper processing, taking into account the nature of the data and the risks associated with processing.

Nevertheless, no information transmission or storage system can guarantee absolute security.

10. Contact form

When a person uses the website's contact form, the data entered is processed for the purpose of managing and responding to the request made.

Submission of the form will be subject, where applicable, to acceptance of this Privacy Policy and to the specific information provided alongside the form itself.

The data requested in the form must be adequate and relevant in order to handle the request.

11. Google reCAPTCHA

This website may use Google reCAPTCHA to protect forms against spam, abuse and automated submissions.

This service is provided by Google and may involve the collection of certain technical information necessary to verify that requests come from a person and not from an automated system.

The use of Google reCAPTCHA is subject to Google's terms and privacy policies.

12. Cookies

The website may use cookies and similar technologies to ensure its correct operation and to provide certain functionalities.

Detailed information about the cookies used, their purpose, duration and, where applicable, consent management is available in the Cookie Policy.

Cookie policy

13. Updates to this Privacy Policy

Limpiezas Cáceres may modify this Privacy Policy when necessary to adapt it to legislative, case-law, technical changes or those related to the activity and operation of the website.

The version published on the website will be the one applicable at any given time.

We recommend reviewing this page periodically to be aware of any changes.

Last updated: September 2026